Terms and Conditions
Gnuf is a company incorporated in Malta (C39710), and subject to Maltese law. Gnuf is licensed and regulated by the Malta Lotteries and Gaming Authority, license number LGA/CL3/302/2006. Be sure to always keep yourself updated on the Terms and Conditions below.
Last updated Jan 28 2008 | Printer Friendly Version
Terms & Conditions – Change History
Dec 27 2006: Terms & Conditions of Use of Service of Gnuf first published.
Dec 03 2007: New paragraph added (11.4)
Jan 28 2008: New paragraph added (1.10)
Terms and Conditions of Use of Services of Gnuf
These Terms and Conditions (“T&Cs”) apply to, and are binding upon you if you participate in any of the Games available at www.Gnuf.com
1. General
1.1. In these T&Cs:
1.1.1. “Game/s” means any Game or Games which You are permitted to play on the Websites.
1.1.2. “Gaming Account” means a unique Account that has been issued by Gnuf to You.
1.1.3. “Website/s” means www.Gnuf.com or any derivative thereof and all content therein.
1.1.4. “We/Us/Our/The Company/Gnuf” means Gnuf Limited, the owners and operators of the Websites and the related enabling internet, mobile or other platforms
1.1.5. “You/Player/s” mean individuals who accept these T&Cs.
1.2. These T&Cs constitute a binding agreement between You and Gnuf.
1.3. Gnuf is a limited liability company incorporated in Malta, and subject to Maltese law, having its registered address at Gnuf Ltd. 90/91 Psaila Street, Birkirkara BKR 02, Malta.
1.4. Gnuf is licensed and regulated in Malta by the Malta’s Lotteries and Gaming Authority, licence number LGA/CL3/302/2006.
1.5. These T&Cs come into force as soon as you click on the “ACCEPT” button, by doing which you signify to Gnuf that you have read these T&Cs and accept them. By using any of the Websites you signify that you agree with these T&Cs.
1.6. You must read these T&Cs carefully in their entirety before clicking on the “ACCEPT” button. If you do not agree with any provision of these T&Cs you must not use or continue to use the Websites.
1.7. Gnuf reserves the right to amend these T&Cs at any time without giving notice. Your continued use of the Website following such amendment shall constitute your acceptance of any such amendment.
1.8. Rules and explanations for placing various types of bets and wagers on various events provided separately on the Websites are incorporated into these T&Cs by reference.
1.9. These T&Cs may be published in a number of languages for information purposes and ease of access by players. It is only the English version that is the legal basis of the relationship between You and Gnuf and in case of any discrepancy between a non-English version and the English version of these T&Cs, the English version shall prevail.
1.10. All jackpots in the Gnuf.com Casino are handled by the third-party company Jumbo Jackpots.
2. Eligibility to use Gnuf services:
2.1. You may participate in any of the Games if and only if:
2.1.1.You are over eighteen (18) years of age or such higher minimum legal age of majority as stipulated if the jurisdiction of Your residence; and
2.1.2. it is legal for You to participate in the Games according to applicable laws in the jurisdiction of your residence; and
2.2. It is entirely and solely Your responsibility to enquire and ensure that You do not breach laws applicable to you by participating in the Games. You are not permitted to participate in any real money games on the Websites if you are resident in Malta, Israel or the United States of America.
3. Your Gaming Account
3.1. Registration and opening of your Gaming Account
3.1.1. In order for you to be able to make wagers at any of the Websites, you must first register with Gnuf and open an account (“Gaming Account”).
3.1.2. You are allowed to have only one Gaming Account. If You attempt to open more than one Gaming Account, all betting accounts you try to open may be blocked or closed.
3.1.3. All mandatory information requested by Us must be submitted via Your registration form. You hereby warrant that the details submitted by you are true, complete and correct. You are hereby notified that We carry out verification procedures and Your Gaming Account may be blocked or closed if You are found to supply false or misleading information.
3.1.4. If You notice that You have more than one Gaming Account under different names, you must notify Us immediately.
3.1.5. As part of the registration process You will have to choose Your username and password for Your login into the Websites. It is Your sole and exclusive responsibility to ensure that Your login details are kept securely. You must not disclose Your login details to anyone. Gnuf is not responsible for any abuse or misuse of Your Gaming Account by third parties due to Your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party.
3.2. Deposits into your Gaming Account
3.2.1. You may participate in any Game only if you have sufficient funds in Your Gaming Account for such participation. Gnuf shall not give you any credit whatsoever for participation in any Game.
3.2.2. We reserve the right to make amendments to the rules and policies relating to your Gaming Accounts. All existing rules and policies and notice of changes to existing rules and policies shall be contained and advertised within the banking section of the relevant Website. To deposit funds into Your Gaming Account, You can use any of the methods specified in the relevant pages of the Websites, as may be amended from time to time.
3.2.3. Gnuf reserves the right to use additional procedures and means to verify your identity when effecting deposits into Your Gaming Account.
3.3. Payouts
3.3.1. Gnuf will carry out additional verification procedures for any payout exceeding the equivalent of MTL 1,000 (appr. EUR 2,300) and reserves the right to carry such verification procedures in case of lower payouts.
3.4. Withdrawals from your betting account
3.4.1. Withdrawals can be made from your Gaming Account as per the instructions found within the Banking section of the relevant Website.
3.5. Dormant Gaming Accounts
3.5.1. A Dormant Account shall mean a Gaming Account that has been inactive for a period of 6 (six) months or more (“Dormant Account”). A Dormant Player means a Player who has a Dormant Account (“Dormant Player”).
3.5.2. The provisions of this clause 3.5.2 only apply if all of Your Gaming Accounts constitute Dormant Accounts. Any credit balance standing to a Dormant Player’s credit in a Dormant Account may, in Gnuf’s sole and unfettered discretion, be handled by Gnuf as follows:
3.5.2.1.an administration fee equivalent to 5% of the credit balance standing to a Dormant Player’s credit subject to a minimum of 10 USD (ten US Dollars) shall be levied monthly thereon and deducted therefrom until the earlier of:
3.5.2.1.1. the credit balance being reduced to zero; or
3.5.2.1.2. the Dormant Account becoming active.
4. Your obligations as a player
4.1. You hereby declare and warrant that:
4.1.1. You are over 18 years of age or such higher minimum legal age of majority as stipulated if the jurisdiction of Your residence and, under the laws applicable to You, legally allowed to participate in the Games offered on the Websites.
4.1.2. You participate in the Games strictly in your personal non- professional capacity for recreational and entertainment reasons only;
4.1.3. You participate in the Games on your own behalf and not on behalf of any other person;
4.1.4. You are not resident in Malta or Israel;
4.1.5. All information that You provide to Gnuf during the term of validity of this agreement is true, complete, and correct, and that You shall immediately notify Gnuf of any change of such information;
4.1.6. You are solely responsible for reporting and accounting for any taxes applicable to You under relevant laws for any winnings that You receive from Gnuf;
4.1.7. All money that You deposit into Your Gaming Account are not tainted with any illegality and, in particular, do not originate form any illegal activity or source;
4.1.8. You understand that by participating in the Games you take the risk of losing money deposited into Your Gaming Account;
4.1.9. The use, in any manner whatsoever, of artificial intelligence including without limitation, “robots” is strictly forbidden when participating in any of the Games on the Websites. All participation in the Games on the websites must be executed by You personally through the use interface made available by Us on the Websites. You agree that Gnuf may take steps to detect and prevent the use of prohibited EPA Programs. These steps may include, but are not limited to, examination of software programs running concurrently with the Gnuf computer software on Your computer.
4.1.10. In the event that We deem You have been involved in any fraudulent, improper, collusive, fixing or other unlawful activity in relation to Yours or any third parties’ participation in any of the Games on any of the Websites including without limitation, use of a prohibited EPA Program, use of any software-assisted methods or techniques or hardware devices for Your participation in any of the Games, or that You have colluded or attempted to collude with another user of the Websites, We shall be entitled to take such action as We see fit, including without limitation, immediately blocking Yours and any relevant third parties from accessing the Websites, terminating Your Gaming Account, seizing all monies held in Your Gaming Account and invalidating any bets placed by You utilizing such fraudulent methods
4.1.11. In relation to deposits and withdrawals of funds into and from Your Gaming Account. You shall only use credit card and other financial instruments that are valid and lawfully belong to You.
4.1.12. The computer software that we make available to you is owned by Microgaming and/or other licensors and is protected by copyright laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms and conditions we have established and in accordance with all applicable laws, rules and regulations. You hereby agree to abide by the terms of use contained within the End User Licence Agreement
4.1.13. Games played on Our site should be played in the same manner as games played in any other setting. This means that players should be courteous to each other and avoid rude or obscene comments.
5. Privacy Policy
5.1. You hereby acknowledge and accept that its is necessary for Gnuf to collect and otherwise store Your personal data in order to allow You access and use of the Website and in order to allow You to participate in Games. You hereby acknowledge and accept that all telephone calls made by you to Gnuf shall be recorded for Your own protection and benefit.
5.2. The Company hereby acknowledges that in collecting Your personal details as stated in the previous provision, We are bound by the Data Protection Act, Chapter 440 of the Laws of Malta. The Company will protect your personal information and respect your privacy in accordance with best business practices and applicable laws.
5.3. Gnuf will only use Your personal data to allow you to participate in the Games and to carry out operations relevant to Your participation in the Games.
5.4. Your personal data will not be disclosed to third parties, unless such disclosure is necessary for processing of your requests in relation to Your participation in the Games or unless it is required by law. You hereby consent to such disclosures.
5.5. You have the right to access personal data held by Gnuf about You.
5.6. In order to provide You with an efficient service, Gnuf and/or its service providers may require transferring your personal data from one country to another. You hereby consent to Your personal data being transferred in this manner.
5.7. In the processing of Your Gaming Account and associated transactions, Gnuf may have recourse to credit rating agencies, fraud detection agencies, anti-money laundering agencies. You hereby consent to such disclosures.
5.8. In order to make Your visit to the Websites more user-friendly, to keep track of visits to the Websites and to improve the service, Gnuf collects a small piece of information sent from Your browser, called a cookie. You can, if you wish, turn off the collection of cookies (please refer to your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict Your use of the Websites.
5.9. We may also inform you of changes, new services and promotions We think that You may find interesting. If you do not wish to receive direct marketing data you may opt out of such service (please refer to your browser instructions as to how to do this).
6. Intellectual Property
6.1. We hereby grant you a revocable, non-exclusive, non-transferable right to use the Websites and the Software and all content derived from the Websites and the Software, including copyright and all intellectual property rights therein, in connection with the Websites and Games in accordance with these T&Cs.
6.2. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Websites and the Software shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us or our licensors.
6.3. You acknowledge and agree that the material and content contained within the Websites is made available for your personal non- commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of such material and content is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with, or create derivative works of such material and content.
7. Setting up limits
7.1. The Websites are designed for amusement purposes and for personal use. If you have ever been diagnosed with any form of compulsive gambling disorder, you are prohibited from participating in any real money games at the Websites. If you feel that you have a problem with compulsive or habitual gambling, please seek professional help, and avoid this, and any other gambling site. The Websites support responsible gaming.
7.2. You may limit your spending on the Websites by setting your own limits. To set a deposit limit simply contact the Website’s support staff.
8. Complaints
8.1. If You have a complaint, You can:
8.1.1. email customer support on support@gnuf.com
8.2. Gnuf will use best efforts to resolve a reported matter promptly.
8.3. If for some reason you are not satisfied with the resolution of your complaint by Gnuf, you can contact the Malta Lotteries and Gaming Authority (LGA) on complaints@lga.org.mt
9. Software protection
9.1. The Website and the computer software are provided “as is”. We make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Website or the computer software.
9.2. We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in games by methods, means or ways not intended by us.
9.3. We cannot guarantee that the Service will never be faulty but we will correct reported faults as soon as we reasonably can. If a fault occurs you should report the fault by email or in writing to Customer Support.
9.4. Although we shall take all reasonable measures to ensure that the computer software and files are free from computer viruses we cannot and do not guarantee that the computer software and files are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.
9.5. We may temporarily suspend the whole or any part of the Website for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Website, as soon as is reasonably practicable, after temporary suspension.
9.6. In the event of a Website system malfunction all bets are void.
9.7. In accordance with clause 10 below, we will not be liable to you for any loss that you may incur as a result of such suspension or delay.
10. Indemnity and Limitation of liability
10.1 You indemnify and hold harmless Gnuf, its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies of Gnuf and any of its subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any participation by you at the Websites. The nature of your participation shall include, but not be limited to:
10.1.1. visiting, use or re-use of the Websites;
10.1.2. use or re-use of any materials at, or obtained from, the Websites of any other source whatsoever;
10.1.3. entry, use or re-use of the Websites servers;
10.1.4. facilitating or making a deposit into your Gaming Account;
10.1.5. wagering or gaming at the Websites;
10.1.6. acceptance and use of any win or prize at or from the Websites;
10.1.7. use of re-use of the computer software, whether downloaded from the Websites or by any other means of through any other medium
10.2 In no circumstances whatsoever shall Gnuf, its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies of Gnuf and any of its subsidiaries be liable to you in contract, tort, negligence or otherwise, for any loss of damage howsoever arising from any cause whatsoever, whether direct or indirect, or for any amounts whatsoever (even where we have been notified by you of the possibility of such loss or damage).
11. Breaches, Penalties and Termination
11.1. We may refuse to register You as a Player or elect to deregister and exclude you or suspend you as a Player from any or all of the Websites at any time and for any reason whatsoever.
11.2. You acknowledge hereby that Gnuf is not obliged to give you prior notice of its decision to refuse, deregister or exclude or suspend you, nor to furnish you with any reasons for such decision.
11.3. If we deregister or exclude or suspend you from the Websites we shall have the right to:
11.3.1. withhold payment to you of any contested funds whether such contested funds are deposits, refunds, bonuses, free monies, casino credits, payouts or the like; and/or
11.3.2. solely determine what criteria you shall have to meet in order to establish a New Gaming Account with Gnuf; and/or
11.3.3. in the case of fraudulent, illegal or similar misconduct by you or failure by you to pay sums due to us:
11.3.3.1. furnish any relevant information about You to an intra-group database recording such mischief and, if necessary, hand over your account details to a collections agency for the recovery of any sums that you owe us. You hereby irrevocably authorize us to do so in our absolute discretion, and/or
11.3.3.2. have forfeited to us any contested funds that may be derived by you from fraudulent, illegal or similar misconduct.
11.4 We are aware that the good faith spirit of bonuses are sometimes abused and for this reason before any withdrawals are processed, your play will be reviewed for any irregular playing patterns e.g. playing of equal, zero margin bets or hedge betting, which all shall be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets using your entire or the majority of your account balance, where the majority of that balance is made up of bonus balance. The Casino reserves the right to decide in its sole discretion which activities constitute “irregular play” or “bonus abuse” for bonus play-through requirement purposes from time-to-time and to withhold any cash-ins where irregular play has occurred to meet bonus play-through requirements.
12. Eligibiblity
12.1. The Company’s employees, subsidiaries and affiliates connected to any referral programs linked to the Company, advertising or other agencies, licensees, licensors, distributors and their other associated or affiliated companies or, in the case of individuals, the immediate family of such individuals, are not eligible to participate in the Games on the Websites.
13. Non-Waiver
13.1. No indulgence granted by the Company to you should be construed as a waiver of any of the Company’s rights in terms of these T&Cs.
14. Third Parties
14.1. Unless otherwise expressly stated, nothing in these T&Cs shall create or confer any rights on any persons not party to these T&Cs.
15. Severability
15.1. If any provision of these T&Cs is held to be illegal or unenforceable, such provision shall be severed from these T&Cs and all other provisions shall remain in force unaffected by such severance.
16. Assignment
16.1. Gnuf reserves the right to assign or otherwise lawfully transfer this Agreement. You shall not assign or otherwise transfer this Agreement.
17. Whole Agreement
17.1. Unless the context otherwise indicates, these T&Cs set out the entire agreement between us and supersede all prior oral or written agreements, arrangements or understandings between us. You acknowledge that you are not relying on any representation, agreement, term or a condition that is not set out in this Agreement.
18. Applicable law and jurisdiction
18.1. These T&Cs are governed by the Laws of Malta and the parties submit to the jurisdiction of the Maltese courts.
